Terms & Condition

Terms & Conditions for Sawari

Effective Date: 5-5-2025

1. Introduction

By accessing or using the Sawari ride-sharing and delivery app, users agree to comply with these Terms & Conditions. These terms govern rides, food delivery, parcel/document transportation, payments, and user responsibilities.

2. Account & Usage

• Users must provide accurate personal information and ensure account security.
• Drivers and riders must meet eligibility requirements, including valid identification and licensing.
• Misuse, fraudulent activities, or violations may lead to account suspension or termination.

3. Booking & Payments

• Fares and delivery charges are displayed before booking.
• Payments must be processed securely through the app; cash transactions may be limited.
• Cancellation policies apply; refunds may be subject to Sawari’s guidelines.

4. Ride & Delivery Guidelines

• Users and drivers must follow safety measures, including GPS tracking and identity verification.
• Parcels and documents must comply with permitted item policies; restricted items are prohibited.
• Sawari reserves the right to refuse services or suspend accounts due to policy violations.

5. Privacy & Security

• User data is protected per our Privacy Policy.
• Sawari implements strict security protocols to ensure transaction and data protection.

6. Service Limitations & Liability

• Sawari is not responsible for delays or unforeseen circumstances affecting rides or deliveries.
• Users must comply with local laws and ensure ethical usage of the platform.

7. Changes & Updates

Sawari may modify these Terms & Conditions at any time. Users will be notified of major updates, and continued use of the app indicates acceptance of revised terms.

For questions or support, contact mysawariapp@gmail.com.

By using Sawari, users agree to these Terms & Conditions, ensuring a fair, safe, and efficient experience! 🚗📦✨